Property Manager
Permanent - Property Management - Newbury, United Kingdom
About Us
Strong Values
The Jones Robinson Group covers the three counties of Berkshire, Wiltshire and Oxfordshire. As a business we believe in strong values; not only maximising the value of our clients' homes but remaining true to our aim of looking after the interests of our clients too. We pride ourselves on providing real and honest communication so that our clients will value the experience of selling or letting their home with us as much as we value acting for them.
We also value the planet and are committed to achieving net-zero carbon emissions by 2030 or sooner, whilst helping our clients reduce their emissions too.
We Love Working with Property
In fact, that is all we do – buying, selling, letting and property management. As independent estate agents we can offer honest and impartial advice.
Our sole aim is to assist our clients in moving on with their lives by selling or letting their property, or by helping them find a new one.
Going the Extra Mile
If you are the type of person who goes the extra mile and you are searching for that special feeling of achievement in your work, you might be who we are looking for.
As the most successful estate agent in the region, we know how important our people are – they have got us to where we are today, with more positive endorsements and Google reviews than anyone else in our area. We thrive on looking after people, so if you would like to join us you will need to be one of the best!
Job Description
This is an exciting opportunity for a trainee or experienced Property Manager who is looking for a rewarding and fulfilling career with a dynamic and market leading estate agent who are actively growing their portfolio !
Hours: Monday - Friday on a rota basis – 8:00 to 4:00pm / 10:00 to 6:00pm
What are the traits of a Jones Robinson employee?
You are someone who:
- Gets a kick out of pleasing people
- Is eager to learn new things
- Has a fierce eye for detail
- Is confident to admit mistakes
- Is easy to get on with
- Is proud of providing an excellent service
- Stays calm in a busy environment
- Is comfortable accepting criticism and acting on it
- Is honest and trustworthy
You have:
- A strong work ethic
- A successful track record in your academic, professional, or personal life
- A desire to grow as an individual
Responsibilities in this role are:
• Answering the telephone to set company standards and dealing with enquiries in a professional and friendly manner
• Meeting with clients visiting the office
• Responding to enquiries via e-mail
• Liaising with landlords and tenants to gather and provide feedback on property inspections and maintenance work
• Manage a portfolio of approx. 170 – 190 properties (after training)
• Dealing with all maintenance enquiries with landlords and tenants
• Keeping the online reporting system (FixFlo) up to date on a daily basis
• Dealing with notices from tenants
• Preparing and serving section 21 notices
• Deposit negotiations at the end of a tenancy
• Renewal negotiation between landlord and tenant
• Management inspections completed on a weekly basis (visiting each property every 3 to 4 months)
• Managing Database/CRM system (Reapit) for own portfolio of properties
• Dealing with ingoing and outgoing tenant utility bills
• Booking of safety certificates and making sure all properties meet current legislation
We require all candidates to complete the survey questions* and confirm your application in order to proceed.
We are an equal opportunities employer and do not discriminate on the grounds of age, disability, gender reassignment, marriage and civil partnership, pregnancy and maternity, race; religion or belief, sex, and sexual orientation.
*By submitting the application, you declare the information provided is complete and accurate
Location:
Newbury, United Kingdom
Department:
Property Management
Employment type:
Permanent
Working pattern:
Full time
Remote working:
On site / office-based